Desktop Support

The PC is now such an integral part of any business that downtime, faults and day to day problems can have a serious effect on your business.

To this end efficent and immediate IT support is paramount, no longer is it acceptable wait 4 or 8 hours for an engineer to attend and spend just a few minutes correcting a problem.

Interconnect Direct offer a range of support and maintenance solutions for businesses, including full pro-active outsourced support contracts offering unlimited support with a fixed monthly cost or choose our per incident support services on a no fix no fee basis.

Our professional experienced support service is based in Bristol, we do not have call centres we have trained engineers only. We do not have hold queues or automatic telephone systems.

Everything from help with performance issues, office software, accounting software and internet services are provided, connecting new accessories such as printers and scanners, installing and upgrading software or fault finding on-going errors, we are here to help.

We offer, telephone, remote and on-site support for all desktop PC's with the following operating systems:

  • Microsoft Windows XP Professional SP3.
  • Microsoft Windows Vista Home Premium, Vista Business, Enterprise and Ultimate.
  • Microsoft Windows 7 Home Premium, Professional, Enterprise and Ultimate.
  • Microsoft Windows 8 RT, Standard and Professional.

We also offer desktop support for Apple computers running any of the following operating systems:

  • Apple OSX Snow Lepoard.
  • Apple OSX Lion.
  • Apple OSX Mountain Lion.

If you are not sure what operating system you have simply get in touch with us and we will be happy to help.

For more information on desktop support and how can help your business please contact us.

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