Broadband High Speed Internet

ICD offer the complete range of broadband services, carried by BT and supported by our team of experienced engineers providing you with an "always on" high speed Internet connection.

Using ICD as your broadband provider ensures that when you need help its there for you, no hold queues, no automated telephone systems and certainly no poorly trained support agents or overseas call centres. Only the highest quality of support available at no extra cost to you, the customer. To order simply visit Our broadband ordering site or call us on 0117 907 1880.

Self install Broadband package for business users with one or more computers.
24 x 7 unlimited Internet access
Up to 500/1000/2000/8000Kb/s download speeds***
Up to 800Kb/s upload speed
Minimum throughput 40% of rated bandwidth (up to 2000Kb/s)
Reverse DNS entries
8 Static IP addresses (5 useable)
No port blocking
No proxy servers
Service guarantees available
Fully redundant network, multiple pops and peering
Installation within 10** working days

***Top speeds can vary significantly, in particular because of a user’s distance from their local exchange.

**Provisioning
Interconnect Direct guarantees that, providing you don’t have DACS on your line and there is capacity at the BT exchange, your broadband service will be installed and working within 10 working days (not including weekends and bank holidays). If we fail to meet this commitment we will refund your connection charge in full.

Enhanced Care
For only £10 per month Interconnect Direct will add Enhanced Care to your broadband line. We will guarantee to fix any Broadband fault within 1 working day and promise to keep you updated with progress at least every 2 hours. If we fail on this commitment we will refund you twice the downtime. To subscribe to Enhanced Care please call sales on 0117 907 1880.

Broadband Speed

From the humble beginnings of dial up and hair-pullingly slow speeds that we had to endure during the 1990s, the internet has come a long way, and now nearly two thirds of homes have access to a broadband internet connection, and by 2012 the government has pledged that every house will have a broadband connection supplying at least 2Mbps download speed. Most broadband connections are advertised as operating at a particular speed, most frequently expressed as Mbps or Meg or some other abbreviation, but few really explain what this mean and how the speed will affect your experience.

Speed Jargon Explained
The speed usually advertised by broadband ISPs is the maximum download speeds that their services is theoretically capable of, expressed in megabits per second, and there is usually also a maximum upload speed, in most cases expressed in kilobits per second. 1000 kilobits equals 1 megabit, so it`s clear that download speeds far exceed upload speeds, and that is because most broadband is supplied over ADSL connections using existing phone lines, and the downstream speed must necessarily exceed the upstream speed by a significant margin. That`s fine though, because most people just want to download files and surf the web, so you needn`t worry. The average ADSL broadband connection (that`s using your old land line telephone wire) is capable of `up to` 8Mbps download speed. In reality, this number will depend on how long your line is and how far you are from the local telephone exchange where your broadband connects to the main telecommunications trunk. The longer the line the weaker the signal and so the slower the actual speed you will receive. In some areas speeds of up to 24Mbps are offered over your existing telephone lines, but these areas are very limited, usually only to major urban centres, so don`t get your hopes up. However, anything from 2Mbps upwards is find for the light to medium internet user. If you want a really quick connection then you might want to go for a fibre optic network connection, which are capable of speeds of up to 50Mbps. However, these are limited to areas in which the correct cabling has been laid, and the highest speeds come at the highest prices.

Broadband Speed Tests
Most ISPs will tell you the speed that your line is capable of achieving roughly before you sign up or switch between one broadband ISP and another. However, to get the most accurate reading you might consider using a broadband speed test to check your line. There are many sites that offer this, and it is a simple browser based program that will first download a file to your PC and see the speed at which this occurs, then upload a file and check the upload speed. This speed will often vary throughout the day, but it will give you a rough idea of what you can realistically expect from your line and should help you cut through the advertising gibberish and see the light.