Domain Names

We are Nominet registrars and as such can offer to purchase and manage your .uk domain name along with .com .net and other internation domain names on your behalf, domain names are registered to you and can be used for anything from email to websites hosted with us or indeed elsewhere, you can also purchase domain names simply to secure the name for future use.

Purchasing

To purchase a domain name please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. with details of the domain required, we will then check to ensure it is available and provide you with various service options.

Customer Service

If you hold a domain name for which we are the registrar and you require assistance such as setting up DNS services, Hosting Services or simply transferring it to another registrar please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. we will respond to your email with 1 business day (mon - fri 9am - 5:30pm).

Complaints

Should you have a complaint regarding a domain name for which we are the registrar please direct your email to This email address is being protected from spambots. You need JavaScript enabled to view it. Should you have a complaint regarding our services or the service we provide you please in the first instance contact us via telephone on 0117 907 1880 or email at This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it., we will investigate your complaint within 2 business days and respond to you by email or telephone as required within 3 business days. If you wish to make a complaint in writing please write to, Domains, Interconnect Direct Limited, Unit 47 Dixon Business Centre, Dixon Road, Bristol, BS4 5QW.

Terms & Conditions

When purchasing a .uk domain name please be aware of Nominet UK Terms & Conditions as set out http://www.nominet.org.uk/go/terms

You will receive a renewal notice 30 days prior to the renewal date this will be sent via email this will include a renewal invoice which can be paid by card, bank transfer or cheque. If no response is received within 7 days a second reminder will be sent, if no response is recieved a third reminder will be sent 7 days prior to renewal date, should th date of renewal pass and no response is received the domain will lapse, you will have the chance to renew it but an admin fee of £35 +VAT will be charged, if you fail to renew the domain it can be purchased by another individual.

Charges

.uk domain names are charged at £9.50+VAT for two years registration, this price does not include any hosting services only simple DNS services such as email redirect, web redirect.

.uk domain name renewal is charged at £9.50 +VAT for two years, we reserve the right to increase this cost inline with any price rises from Nominet UK and will inform you of this at the time of renewal.

.uk domain names can be transferred away to another registrar at no additional cost, renewal maybe required if transferring with 60 days of renewal date.

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